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socialkarte - Create Business Card Online

Bologna

Remote Customer Contact Centre Associate

Full Time - Remote

Are You Ready to Build Your Career in the Financial Services Industry while Working From Home?

 

Yes, you read that right. This is a Remote Role meaning you will be working at home everyday! Say goodbye to commutes to and from the office and grow your career from the comfort of your own home with Social Karte.

 

Our call center is the best way to learn and gain experience in financial services. Whether you are new to banking or already have experience, our call center is the right place for you!

 

 Why you will love growing your career at Social Karte:

 

  • Culture Second to None– Our diverse and inclusive culture is one of our biggest assets. It’s our greatest measure of success. Diversity, Equity and Inclusion is part of our DNA.

 

  • Employee Focused Environment- We offer flexibility from a variety of work schedules that suit your work-life priorities. Employee wellness is a priority – you have access to workshops, support and resources through our Employee Assistance Program.
  • Competitive Compensation – We offer a comprehensive total rewards package that includes benefits you can customize, an employee share ownership program, defined contribution pension program and special employee discounts. Hourly compensation offered to evening and overnight teams

 

  • Career Development – Our scale enables you to get practice on key transferrable skills you can use in broader roles in Social Karte. You will receive support from Leaders who are engaged and committed in unlocking your full potential as you grow your career with us!

    What you’ll be doing


    • Speaking to customers in a high volume, fast paced environment
    • Holding meaningful conversations to understand their needs and offer the right products/services to meet them
    • Quickly identify and solve problems on the spot to address account inquiries while providing technical and troubleshooting support
    • Spending time with your leader engaging in career coaching and learning activities to accelerate your growth

     

    What you’ll need

     

    • Passion and curiosity to help customers meet their needs and solve their concerns
    • Capability to critically think on your feet, multi-task and thrive in a fast-paced environment
    • Positive, enthusiastic attitude with strong people skills

Job Summary

Participates in the technical design, development, and implementation of application systems. Applies complete knowledge, skills, and practices to perform assignments.

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Platform:

Job Type:

Regular

Pay Type:

Salaried